Problem

Poor process performance and decentralization of information, stored in several different applications.

Solution

A solution that allows for the reuse of functionalities and the development of scalable modules, which allow for configurations/new uses in an agile way, minimizing the impacts of change management on the implementations that are available in the meantime.

Benefits

The GPC system has responded to the implementation of regulatory requirements that increase the scope of the department’s functions and that stem from the entry into force of Decree-Law 81-C/2017, as well as automating inspection processes.

Problem

The need to replicate Banco de Portugal’s most common services in a more intuitive mobile application.

Solution

This application obtains information via the web service that can be managed by the BackOffice, in this case NAPP_BO. There is also a FrontOffice – the NAPP_BdP mobile application – where you can interact with all the content.

Most of the information managed by the NAPP application (Bank App) is displayed to us via various web services on the Intranet.

Benefits

Previously, information on Banco de Portugal news and other content was only accessible on the Intranet, the Banco de Portugal website and other systems.

To deal with this situation, the NAPP app was created with the aim of making all the content available in a more modernized and up-to-date way. As such, the APP provides the user with rich content – videos, podcasts, infographics, animated infographics, decoders, html pages, forms, documents, multimedia content, among others.

Problem

Allow Banco de Portugal employees to carry out some of their usual operations in a more automated way, such as buying meals and booking parking.

Solution

Through the Web Service, this application obtains information on news, meals, work colleagues and other topics. You can manage it in BackOffice, in this case MyBdP_BO, and there is also FrontOffice, the MyBdP mobile app, where you can interact with news, BdP TV, events, meal reservations and much more.

Most of the information managed by the ADC (Employee App) – news, events, Bdp TV videos, gym, press magazine and rotating highlights – is displayed to us via various web services on the Intranet.

Benefits

At the time, the information was only visible on the Intranet, the Banco de Portugal website and other systems. From there, the ADC application was created, with the aim of centralizing all the content in a single application.

In this way, the Intranet continues to be the system responsible for general news, with Gertal responsible for menu information and Banco de Portugal for providing employees with access to and viewing it on the application.

Problem

Millenniumbcp did not have a dedicated tool for the CPI (Real Estate Development Credit) product, with the product’s management and information spread across several central applications and local databases.

Solution

Enable DNI – Real Estate Business Management – to have a view of the CPI operation throughout its life cycle, i.e. from the Client’s request to the closing of the operation, including analysis, decision, contracting, release, extension, service phase debt, management/maintenance and closing.

Benefits

A solution that allows Banco de Portugal to improve the current management service for the Real Estate Development Credit (CPI) product by implementing an integrated, systematized and auditable process that mitigates the Bank’s operational risk.

Problem

Allow quick and efficient access to savings and investment services.

Solution

Fidelidade Savings is an individual life insurance policy that integrates savings and investment solutions that allow you to set savings goals or make investments, 100% mobile, through the MySavings application.

Benefits

With the MySavings APP, you can manage your savings or investment objectives wherever and whenever you want, 24 hours a day, 7 days a week. It’s simple and at your own pace!

Problem

Providing an attractive and effective travel insurance service.

Solution

Insurance on request: It’s very simple: if you’re in Portugal, you can take out Just in Case travel insurance for you and your family. Whatever your destination, Fidelidade is there to accompany you.

Benefits

Buy travel insurance anywhere in the world in just a few clicks.

Problem

At the time, the information on the insurance contracts of the various intermediaries was scattered across other applications and Excel sheets.

Solution

Centralize insurance mediation between multiple partners.

Benefits

It allows centralized access for the various insurance intermediaries with access to the various services in a more attractive and robust way.

Problem

Providing an application capable of managing various B2C services that were previously based on Excel.

Solution

Ability to centrally manage contracting processes for various services.

Benefits

Application capable of responding to companies’ needs and responding more effectively to Time to Market.

Problem

Create a community with collaborators.

Solution

Involve human resources in the company community and reward them for their performance.

Benefits

Greater employee involvement.

Problem

Activate the machine rental service for ordinary customers.

Solution

Allow anyone to rent construction management machines.

Benefits

Developing the capacity for innovation with regard to access to construction machinery.

Problem

Request for management of individual cases of military personnel, which at the time was a legal requirement imposed by Decree Law 90/2015.

Solution

Application that allows you to record the registration, associate the respective documentation associated with the order and, at the end, generate a file label for microfilming and manage the order approval workflow.

Benefits

Management of Individual Electronic Processes for the Armed Forces.

Problem

Centralize cork collection information, which until now was distributed across several systems.

Solution

Registration of tests carried out on stoppers and obtaining test results by calculating averages, with the results of these tests being integrated with an external interface.

The collection is managed with geolocation and the respective sales process.

Benefits

Application that allows the management of cork extractions even without a network.

Problem

The “Digital HACCP” project is designed to respond to the needs of the HACCP department, which currently works with paper and Excel files exchanged between various departments and partners to guarantee Lidl’s food safety processes.

Solution

The solution allows for the availability of: HACCP-related documents and audits of various kinds, following the cycle of resolution of the various measures that derive from the non-conformities identified. It also records product or substance analyses and HACCP-related crises, should they occur.

Monitoring of training compliance rates is a possibility, as is access to just-in-time information, which allows for swift and appropriate action.

Benefits

The application guarantees the management of documents; training; audits; analyses; occurrences and HACCP results, even without Internet access.

Problem

Manage the public procurement process in a centralized and efficient manner.

Solution

With the aim of making the management of public contracts safer and more efficient, an application was developed in conjunction with Infraestruturas de Portugal, where it is possible to manage the life cycle of a procurement process, from its creation, specification, public publication (direct connection to “anoGov – Electronic Platform for Public Procurement”, or to an internal platform where Suppliers can access and place their bids), award and execution.

Benefits

From an efficiency point of view, this is a very flexible application, allowing for better day-to-day management of work, constituting a tool both to support the handling of expenses and contractual procedures and to support the associated management processes, as well as front-end information and feedback to the internal customer submitting orders.

Problem

Auction of unused material.

Solution

A solution that allows you to create and manage auctions of various types of goods, these auctions are held in-house.

Allows you to create auctions made up of lots.

Publicize auctions and the goods they contain.

Allow requests for clarification.

Benefits

Enable IP employees to purchase material that has already been used.

Problem

Enterprise-wide ECM & BPM solution

Migration from the old solution

Repository with more than 300 million documents

7,000 users

Dozens of different document management sub-projects across the bank

Solution

RED. Doc for document management, integrated with IBM Filenet.

RED.Scan for internal document BPO operation.

Benefits

Update legacy solution, delivering an agile ECM platform to facilitate application and management of multiple document management projects across the bank.

Solution

It will serve as an interface between the customer and Redshift’s SOC team, where Use Cases based on the customer’s Log Sources will be made available to make the detection of security incidents easier.

Benefits

It allows the customer to have a very complete incident management platform, so that the response to possible security incidents is as quick as possible.

Solution

Report generated with the vulnerabilities found, the path taken to detect that vulnerability and, finally, presenting a possibility for resolution.

Benefits

Make the organization more cyber-resilient to dangers and computer attacks carried out by malicious actors.

Solution

Grouping of all alerts issued by the platform into a document, according to their type and veracity, to facilitate screening between false positives and true positives.

Benefits

Prevent, predict and avoid possible attacks carried out by malicious actors.

Problem

The main challenge was related to the existing business platform, which had multiple repositories of documents and business processes. Alongside this, the current ECM/BPM platform was also migrated, with 120,000,000 documents involved in the process.

Solution

The solution found involved using Redshift’s own technologies, through the RED.Doc and RED.SCAN products, integrated with IBM’s technology platform – FileNet.

Benefits

Around 150 million documents were migrated, without any interruption to the production system.

Furthermore, the solution was integrated with most of the bank’s applications, emerging as a global platform of services that allow consultation of document archives.

Problem

Access to the Organization’s internal environment was dependent, exclusively, on VPN access, which was not very auditable and had little granularity in its attributions and policies.

Solution

A simplified on-premises collaboration technological solution was identified, which allows desktop sharing, file and clipboard transfer, chat, video session recording and detailed collection of remote session information/logs.

Benefits

The solution presented configures a more effective mechanism for secure access to the organization’s internal infrastructure, with:

• Application of granularity in the management of assigned privileges;
• Consolidation and Tracking of access to different environments;
• Ability to audit the actions carried out, through the provision of detailed reports (e.g.: Session Reports, Forensic Reports, compliance);
• Application of policies and control mechanisms over access made.

Problem

Legacy equipment, without scaling capacity and without certification to allocate new versions of the SAP platform.

Lack of backups and business continuity plan.

Solution

A computing and storage environment was built in a SAN model, highly performance, certified and with long-term scaling capacity, allowing the company to migrate and virtualize all its workloads into the infrastructure, at the same time that the conditions were redefined access and security to services.

Creation of a segregated backup structure, including replication to the Public Cloud and training of a secondary technology hub for business continuity purposes.

Benefits

Resilience and effective redundancy of the DataCenter solution.

Reduction in factory downtime due to interference from the IT environment and/or extended maintenance windows.

Capacity to replace services and data without impacting the production environment. Ability to build Quality environments in minutes and aligned with the necessary SAP certification.

Protection against Ransomware attacks.

Problem

Difficulty accessing platforms.

Difficulties in scaling support actions and maintenance windows that are too long.

Response times for variations in licensing and hardware related to the environment.

Lack of security protections.

Solution

Assessment of the Customer’s entire infrastructure to review and optimize existing and future resources.

Implementation of a Public Cloud solution that allows the client to have an “on-demand” resource allocation capacity, which is integrable with their collaborative platforms.

Migration and consolidation of the virtual and physical environment, existing at the provider and on the customer’s premises, to the new Cloud Azure environment and respective access and authorization management.

Implementation of backup and data and endpoint protection solutions across the entire environment.

Benefits

Response times decreased by more than 90% when compared to those existing at the National provider.

Integration with a collaborative environment and a single platform for administration activities.

Performance of services exposed to the outside.

Resilience and security protection of all resources.